Privacy Policy

We are committed to protecting your privacy and ensuring your personal data is secure. This page outlines how we collect, use, and protect your information.

Terms of Use

By using the Nuvoha app, you agree to our terms of service. These include respectful use, data integrity, and adherence to applicable laws. Nuvoha reserves the right to update these terms as needed.

Booking and Refund Disclaimer

Nuvoha does not process payments or issue refunds for travel services. All bookings are securely processed by a licensed third-party travel provider and merchant of record.

Refunds, cancellations, and amendments are subject to the terms and conditions provided in your booking confirmation email. Please refer to that email for full details or use the contact link provided there to manage your booking.

Nuvoha serves as a travel discovery platform and is not responsible for service delivery, refund processing times, or booking eligibility decisions made by our travel fulfilment partner.

Limitation of Liability

Nuvoha shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of this platform or any services booked through it. This includes but is not limited to cancellations, missed flights, accommodation issues, or changes in travel plans made by third-party providers.

User Responsibilities

Users agree not to misuse the Nuvoha app for fraudulent activity, including but not limited to false bookings, data scraping, or unauthorised access. Users must provide accurate information and comply with all applicable travel laws and regulations in their country.

Travel Safety & Visa Disclaimer

While Nuvoha provides travel inspiration and visa-friendly discovery tools, we strongly encourage users to confirm official government sources before travelling. This includes guidance on visa zones, travel restrictions, entry requirements, health risks, and regulations.

Nuvoha’s visa-free filter is based on publicly available data and is intended as a discovery tool only. Users must confirm visa eligibility directly with official embassy or immigration websites prior to making travel plans.

Activity Suggestions Disclaimer

Nuvoha highlights free and low-cost experiences at destinations based on publicly available sources and editorial research. While we aim to ensure the activities listed are free at the time of suggestion, prices and accessibility may change due to local regulations or management decisions.

We strongly recommend users verify activity details with official websites or local sources before making travel plans.

In WanderWisdom, activity and destination suggestions are based on publicly available information at the time of publication. We strongly advise users to independently verify all information through official sources or local authorities before making any plans.

International Data Transfers

Nuvoha may transfer data to third-party services located outside your country of residence for the purpose of providing platform features. By using the app, you consent to such transfers, provided they comply with applicable data protection laws.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Where applicable, local regulations of GCC countries or the country of residence of the user may also apply. In the event of any dispute, the courts of the UAE shall have exclusive jurisdiction.

Cookies and Tracking

Nuvoha may use analytics and performance tracking tools to improve user experience. These may use anonymised identifiers or cookies, in accordance with applicable data privacy laws.

Intellectual Property

All content, branding, design elements, and intellectual property on Nuvoha are owned by Nuvoha Technologies FZ or its licensors. Users may not reproduce or redistribute any part of the platform without prior written permission.

Changes to Terms

Nuvoha reserves the right to update these terms at any time. Continued use of the platform after changes have been posted constitutes acceptance of the revised terms.

Use by Minors

Nuvoha is intended for users aged 16 and above. We do not knowingly collect data from children under this age. If you believe a child has used Nuvoha without parental consent, please contact us.